Diagnostic Tools
Stop guessing file sizes and storage constraints. Use these tools to mandate the right capture format.
Video File Size Forecaster
Calculate MB output based on resolution, framerate, and codec.
SLA ROI Calculator
Quantify engineering hours saved by enforcing visual bug reports.
Attachment Storage Cost
Estimate AWS/Zendesk costs for retaining diagnostic videos.
Upload Bandwidth Check
How long it will take a customer on 4G to upload a 50MB bug report.
Downscale Savings
Calculate data saved by downscaling 4K capture to 1080p.
.HAR File Size Estimator
Estimate JSON payload size based on session duration and request count.
Format Selector Matrix
Should they use MP4, WebM, or GIF based on the bug type?
Vague Ticket Cost
The monetary cost of back-and-forth "can you clarify?" emails.
FCR Probability
Estimate First Contact Resolution odds based on payload types.
H.264 vs H.265
Direct file size comparison between legacy and modern codecs.
PNG vs WebP Savings
Data storage savings for static screenshot attachments.
PII Exposure Risk
Assess severity if un-redacted screen recordings leak.
Retention Purge Calculator
How many GBs cleared by switching from 3-year to 90-day retention.
Mobile Data Usage
Cost to customer data plan when submitting bug reports via cellular.
Framerate Penalty
Calculate the exact cost of capturing at 60 FPS instead of 30 FPS.